Reference

How 7bet7 Handles Your Personal Information

Your account data stays with us — not shared, not sold. This policy covers what we collect when you register, deposit via bKash, Nagad or Rocket, and use the platform, and it tells you exactly how to access or remove that data.

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What We Collect and Why We Hold It

7bet7 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you open an account, we collect the details you submit at registration — name, contact information, and the payment method you use to fund your wallet. If you deposit via bKash, Nagad or Rocket, we record the transaction reference and amount to reconcile your account

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balance and process withdrawals accurately. We also collect device and session data — browser type, IP address, and login timestamps — to detect unauthorised access and keep your account secure. We do not store your mobile wallet PIN or full payment credentials; those stay inside your
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bKash, Nagad or Rocket app. Data is held for as long as your account is active and for a period after closure as required by applicable law. Access to this platform and the processing of your data depends on your local law and eligible regions. We
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do not sell, rent or share your personal data with third-party marketers. Aggregated, anonymised usage data may be used internally to improve the platform experience.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

DATA SECURITY

How We Protect and Manage Your Information

Security and transparency are built into how we run accounts. Here is what that looks like in practice across the four areas that matter most to you.

Encryption in Transit All data exchanged between your device and our servers travels over SSL. This covers login, registration, and every bKash, Nagad or Rocket deposit confirmation sent to your account.

Cookies and Session Data We use session cookies to keep you logged in and analytics cookies to understand how the platform is used. You can manage cookie preferences through your browser settings at any time.

Data Retention Account records are kept while your account is open. After closure, we retain only what applicable law requires, then delete or anonymise the rest. You can request early deletion by contacting support.

Access and Correction You have the right to request a copy of the data we hold on you, correct inaccuracies, or ask us to restrict processing. Submit your request through live chat or email and we will verify your identity before acting.

PRIVACY CONTACT

Reach Us About Your Data

If you want to review, correct or delete the personal data we hold on your account, our support team handles these requests directly. Reach out through any of the channels below and we will respond with the steps to verify your identity before making any changes.

Team online

Live Chat

Start a chat from the account dashboard. Available during platform operating hours for data access and correction requests.

Email Support

Send your data request to our support address. Include your registered account details so we can locate your record quickly.

Help Centre

The Help Centre covers common data questions — how to update contact details, how to close your account, and what happens to your records after closure.

Common Questions About Your Privacy

Straight answers to what people in Bangladesh actually ask about how their account data is handled on 7bet7.

We collect your name, contact details, and the payment method you choose — bKash, Nagad or Rocket. We also log your device type and IP address to protect your account from unauthorised access.

No. Your mobile wallet PIN never passes through our system. You enter it inside your bKash, Nagad or Rocket app, and only the transaction reference reaches us to confirm your deposit.

Yes. Contact support via live chat or email with your registered account details. We verify your identity first, then provide a summary of the personal data linked to your account.

Send a deletion request through live chat or email. After identity verification, we close the account and remove personal data beyond what applicable law requires us to retain.

We do not sell or rent your data to marketers. We may share limited data with payment processors like bKash, Nagad and Rocket solely to complete your transactions and verify account activity.

We retain records for the period required by applicable law after account closure. Once that period ends, your personal data is deleted or anonymised. Contact support for details specific to your situation.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoLegal InfoFAQ AccountRegister

How 7bet7 Handles Your Personal Information

How We Protect and Manage Your Information

Reach Us About Your Data

Live Chat

Email Support

Help Centre

Common Questions About Your Privacy

01 What personal data does 7bet7 collect when I register?

02 Does 7bet7 store my bKash or Nagad PIN?

03 Can I request a copy of the data you hold on me?

04 How do I ask 7bet7 to delete my account data?

05 Does 7bet7 share my data with third parties?

06 How long does 7bet7 keep my data after I close my account?

Privacy Policy

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